Mental health

Hong Kong police need better response to mental health crises


Posted by Daisy Cheung

The recent incident in North Point involving the death of a mentally challenged man at the hands of police responding to an emergency at his home is tragic, but unfortunately not uncommon around the world.

The brother of a man who died after being shot by the police holds a picture of his dead brother outside the police headquarters in Wan Chai, on September 22, 2024. Photo: Kyle Lam/HKFP.
The brother of a man who died after being shot by the police holds a picture of his dead brother outside the police headquarters in Wan Chai, on September 22, 2024. Photo: Kyle Lam/HKFP.

In places around the world, the police often act as first responders to cases involving mental health problems, although in many cases they lack strong training to support such people. A quick search reveals the names of many vulnerable people who died suddenly as a result of interactions with the police last year.

As the number of people who die in such a way increases, places around the world are starting to take a long look at how the police should be involved in situations involving people with intellectual disabilities.

See also: ‘My son was scared, not a bad man’ – Family of mentally ill man shot by Hong Kong police remembers tragedy

Many countries want the police to be reformed, and in some cases, even the police themselves have decided that they may not always be the best responders, since the presence of ‘ this may be an “increasing factor” in itself.

What lessons can Hong Kong learn from the experiences of these countries? Firstly, the issue of police inadequacies in dealing with mental health issues must be recognized and addressed head on, rather than being swept under the rug as another phenomenon. where death was unfortunate, but the use of force may be justified in those circumstances.

Hong Kong PoliceHong Kong Police
Hong Kong Police Headquarters in Wan Chai. Photo: Candice Chau/HKFP.

Concerns about how the Hong Kong police handle people with intellectual disabilities are not new. In 2015, an autistic person was wrongfully accused of murder. Faced with strong criticism of the way they handled the incident, police set up a task force to review their practices for people with intellectual disabilities – known to officers as MIPs or “mentally unsound persons” under the Mental Health Ordinance.

New measures were subsequently implemented, including the Attention Card Scheme, the creation of a Code of Conduct, and police training on how to deal with people with disabilities. mind. Apart from these measures, which appear to be largely ineffective, police guidelines regarding people with intellectual disabilities are often non-existent.

Chapter 34 of the General Police Guidelines, “Family Conflict, Sexual Violence and Vulnerable Persons,” has a very short section entitled, “Working with the Mentally Ill.”

This three-paragraph section simply states that the police must find a suitable adult to accompany and assist the person in question, whether the victim, witness or suspect, and that the person is The appropriate elder should be given appropriate information to help them understand their situation. roles and responsibilities.

The front door of the home in North Point where the fatal shooting happened on September 15, 2024. Photo: Kyle Lam/HKFP.The front door of the home in North Point where the fatal shooting happened on September 15, 2024. Photo: Kyle Lam/HKFP.
The front door of the home in North Point where the fatal shooting happened on September 15, 2024. Photo: Kyle Lam/HKFP.

This complete lack of guidance on exactly how police should respond to mental health issues is troubling. At the very least, clear and comprehensive guidelines requiring the police to de-escalate must be put in place.

Many methods and techniques have been developed to deescalate the situation, which usually involves keeping the person quiet and talking to them to build rapport. Regardless of which approach the Hong Kong police choose to adopt, it should be laid out in a clear and concise, step-by-step manner, in order to minimize any difficult judgment calls that need to be made in the circumstances. which is already very difficult.

Such guidelines will also need to be supplemented by education and training. Although it is admirable that the police involved a variety of different opinions – including clinical psychologists and representatives of the Department of Social Welfare, Hospital Authorities, NGOs, and parent groups – in the development of measures related to people with mental disabilities. , more specific and effective training is needed.

An example of this is the Mental Health Crisis Response Training Program, which has also been adapted to a virtual reality format. Participating in this approach, which consists of training manuals, problem-based scenarios, simulations and a proven assessment framework known as DePICT, has been shown to significantly improve police officers’ ability to de-escalate and respond to life-threatening emergencies. the beauty of the mind.

The family of a man who died after being shot by the police walked out of the police station after filing a complaint against the police on September 22, 2024. Photo: Kyle Lam/HKFP.The family of a man who died after being shot by the police walked out of the police station after filing a complaint against the police on September 22, 2024. Photo: Kyle Lam/HKFP.
The family of a man who died after being shot by the police walked out of the police station after filing a complaint against the police on September 22, 2024. Photo: Kyle Lam/HKFP.

Apart from training and guidance, Hong Kong should consider the possibility of other methods to respond to such situations. The Crisis Intervention Team (CIT), for example, trains selected members of the police who volunteer to receive this training. Calls involving mental health issues are then assigned to CIT-trained officers.

Co-responder models, on the other hand, generally include police and mental health service providers, such as psychiatrists, who jointly respond to mental health problems. Groups can come together or separately, or a mental health service provider can be present by phone or video.

The program design is flexible and should be adapted to the Hong Kong context, and given the resources and other practical information, a response model that includes the participation of an online mental health service provider you can work.

The cost of fatal police shootings in mental health crises to the individual, their family, and the trust between the community and the police is unimaginable. Hong Kong needs to pay attention to how the rest of the world is dealing with this widespread tragedy, and introduce changes before the next vulnerable person falls short of the support and help they so desperately need.


Daisy Cheung is an Associate Professor in the Faculty of Law at the University of Hong Kong, as well as the Deputy Director of the Center for Medical Ethics and Law. His research interests are primarily in the areas of mental health and intellectual property law, as well as medical ethics and law in general.


Story type: Opinion

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